PRIVACY POLICY ABTECH INC. 2024

General Information Introduction

The protection of privacy is important to Groupe ABTECH inc. and its affiliated operating companies, as well as Unique S.M. inc. (hereafter referred to as “The Organization”, “AbTech”, “us”, “our”). For this reason, we have implemented protective measures and practices for the sound management of your personal information in accordance with applicable laws.
This privacy policy, which must be read in conjunction with the website’s terms of use and the Service Agreements concluded with Ab Tech, describes our practices regarding the collection, use, processing, communication, and storage of the Personal Information of our customers, visitors, and users. By using our websites, https://abtech.cc/, https://abtech.com/, https://abtech-job.com/ and https://uniquesm.ca or any of our Services, you agree that we may collect, use, process, disclose, and store your Personal Information in accordance with the terms described herein.
If you do not agree to comply with and be bound by this Policy, you are not authorized to visit, access, or use our Website or Services, nor to share your Personal Information with us.
This Policy does not apply to the Personal Information of employees, representatives, and consultants of Ab Tech, or any other person affiliated with Ab Tech, as well as any information that does not constitute personal information as defined by applicable law.
I no longer wish to communicate my personal information I wish to access my personal information Privacy Officer Questions, comments, and complaints about the Policy and AbTech’s privacy practices can be addressed to our Privacy Officer 
at the following contact details: 

 

Email: rprp@abtech.com
Address: 100-4050 Lesage Street Sherbrooke (Quebec) J1L 0B6 Canada

Definitions

The words and expressions that follow, when they appear with an initial capital letter in the Policy, have the meaning attributed to them hereafter, unless an implicit or explicit derogation in the text:
Service Provider: any natural or legal person who processes data on behalf of AbTech. This refers to third-party organizations or individuals employed by Ab Tech to facilitate the Services, provide the Services on behalf of AbTech, perform services related to the Services, or assist AbTech in analyzing the use of the Services.
Personal Information: any information concerning a natural person that allows them to be identified, i.e., which directly or indirectly reveals something about the identity, characteristics (e.g., abilities, preferences, psychological tendencies, predispositions, mental capacities, character, and behavior of the concerned person), or activities of this person, regardless of the nature of the medium and the form in which this information is accessible (written, graphic, sound, visual, computerized or other).

Sensitive Personal Information
refers to Personal Information that, by its nature or due to the context of its use or communication, arouses a high degree of reasonable expectation of privacy. This may include, for example, medical, biometric, genetic, or financial information, or information about life or sexual orientation, religious or philosophical beliefs, union membership, or ethnic origin.

Privacy Officer
the person who is in charge of implementing this Policy and whose contact details are identified in section 1.2 of this Policy.

Services
Services refer to the website and all related services offered by Ab Tech, which include professional services and, where applicable, associated media, printed documents, and online or electronic documentation.

Processing of Personal Information Collection of Personal Information

Your consent to share your personal information with us. For Ab Tech, respecting your privacy and the confidentiality of your data is paramount. That’s why we have developed this privacy policy to inform you what information we collect, how we process it, and when we need to communicate it to subcontractors or third parties.
By your consent, you authorize AbTech to collect and process your personal information that is necessary to offer you our services. Be aware that you remain in control of your personal information at all times, and the consent you give us at the time of collection or processing of your personal information can be withdrawn at any time. We will ensure to respect your choice in accordance with our legal obligations. Moreover, it is crucial to read this Policy in conjunction with our document concerning the Website’s Terms of Use as well as the Sale Conditions on our Website.
As part of our activities, we may collect, process, and use various types of Personal Information that you give us only if the law allows us, including the information listed below:



Via our Website
Contact details, such as your email address, to subscribe to our newsletter; contact details, such as your first and last name, your email address, your phone number, and your CV, to apply for a job with us; contact details, such as your first and last name, your email, and your phone number, to request demonstrations; information concerning your credit card or other payment method, as well as other relevant information for any transactional section, such as your name, your company’s name, your address, your phone number, and your email, which appears on our Website; Personal Information may also be captured by our internet payment partners, including Snipcart and Paypal.

To learn more about their processing, conservation, and destruction methods of your Personal Information, we invite you to consult their privacy policies here:
Snipcart: https://snipcart.com/fr/conditions-d-utilisation
Paypal: https://www.paypal.com/webapps/mpp/ua/privacy-full

Information automatically collected when using the Website and our Services

Include: connection information and other information about your activities on the Website, like your IP address, the pages you have visited, the time and date of your visits, the type of browser you use, your device’s operating system, and other hardware and software information; geolocation data, such as your IP address, a precise or approximate location determined from your IP address or your mobile device’s GPS (depending on your device settings).
In the fulfillment of mandates that you entrust to us: professional or employment-related information, such as your curriculum vitae, your place of employment, titles or governmental positions, employers, owned companies, salary or self-employment income as well as information regarding your criminal background and other information you provide us when you apply for a job at Ab Tech; contact details, such as your first and last name, your email address, your phone number, your address, and your business number for creating a customer account; information related to products or services, such as information about the services we have provided you; transaction and payment information, like the payment method used, date and time, payment amount, billing postal code, your address, and other related information; information you choose to provide or transmit to us, for example, when you fill out a form, respond to surveys, or communicate with one of our employees or representatives.

In each case, this personal information is processed according to legitimate and necessary purposes listed in the previous article below. Additionally, we ensure to collect and process only the data and Personal Information that are strictly necessary for the purposes for which you give them to us. If a subsequent use of your Personal Information were to occur, we would notify you as required by law.

Use of Personal Information
As indicated above, we only use your Personal Information within the limits allowed by law. We may use your Personal Information for legitimate purposes described below: to provide you with Services; to allow you to subscribe to our newsletter; to verify your identity and examine your personal background, as permitted by law; to operate, maintain, supervise, develop, improve, and offer all the features of our Website; to manage risk and activities; to comply with our obligations under applicable laws and regulations; to develop new Services and improve our Website and Services; for marketing and business development purposes, if you have previously consented to the processing of your personal information for these purposes; to send you messages, updates, security alerts; to answer your questions and provide you with assistance as needed; to administer a contest, promotion, survey, or another feature of the Website or our Services; to collect opinions and feedback regarding our Services; to conduct research and analysis related to our business and our Services; to detect and prevent fraud, errors, spam, security incidents, and other harmful activities; to ascertain, exercise, or defend a right or a legal procedure; to transmit communications in accordance with the law; to enable the function of applying for a job at Ab Tech; for any other purpose permitted or required by law.
Please note that we do not use the information we collect to draw inferences or any interpretation thereof.

The Personal Information that we collect and store remains encrypted and is archived securely on Microsoft and OdooSh servers. Rest assured that this Personal Information is disclosed only when we have a legal obligation to do so.
Communication of Personal Information We may communicate your Personal Information to our employees, contractors, consultants, agents, Service Providers, and other trusted third parties who need this information to help us operate our Website, carry out and protect our business activities, or serve you, provided that these Service Providers have previously committed in writing to ensure the confidentiality of your Personal Information in accordance with applicable laws and our Information Governance Program. Moreover, only members of our organization’s Personnel who need to access and process your Personal Information will have access, in compliance with our internal Personal Information Protection Policy.
We do not sell, trade, or otherwise communicate your personal information to third parties, subject to exceptions provided by law.
Service Providers and Other Third Parties While we try to avoid communicating your Personal Information to third parties, we may call upon Service Providers to perform various services on our behalf, such as IT management and security, marketing, as well as analysis, hosting, and data storage.

We have defined below the cases in which such sharing may occur: We use the services of Snipcart and PayPal for any transaction made on our internet. Consult the privacy policy of Snipcart and Paypal. https://snipcart.com/fr/conditions-d-utilisation https://www.paypal.com/webapps/mpp/ua/privacy-full We use the services of Microage for any IT security service Consult the privacy policy of Microage https://microage.ca/quebec/politique-de-confidentialite We use the services of Microsoft and Odoo SH for data hosting. Consult the privacy policy of
Microsoft and Odoo SH.

https://privacy.microsoft.com/fr-ca/privacystatement https://www.odoo.com/fr_FR/privacy

When we communicate your Personal Information to Service Providers, we conclude written contracts with them before your personal information is communicated to them, and we provide them only with the Personal Information necessary for the performance of their mandate. As part of these contracts concluded with our Service Providers, we commit to ensuring that the principles set out in this Policy are respected, and these Service Providers are required to use the Personal Information according to our instructions and only for the purposes for which they were provided. Moreover, these Service Providers offer us sufficient guarantees regarding the implementation of adequate protective measures that are proportional to the sensitivity of the Personal Information processed or communicated. When our Service Providers no longer need your Personal Information, we ask them to destroy this data appropriately.

Compliance with Legislation
Response to Legal Requests, Harm Prevention, and Protection of Our Rights We may communicate your Personal Information when we believe such disclosure is authorized, necessary, or appropriate, in particular: to respond to requests from public and government authorities, including public and government authorities outside your country of residence; to protect our activities; to comply with judicial proceedings; to protect our rights, privacy, security, property, yours or those of others; to allow us to implement available remedies or limit the damages we may incur; and in accordance with applicable laws, including laws outside your country of residence;

Business Transaction
We may share, transfer, or communicate, in strict compliance with this Policy, your Personal Information in the event of a sale, transfer, or assignment, in whole or in part, of Ab Tech or our assets (for example, following a merger, consolidation, change of control, reorganization, bankruptcy, liquidation, or any other business transaction, including in the context of negotiating such transactions). In this case, we will inform you before your Personal Information is transferred and is governed by another privacy policy.

Consent of Personal Information
As much as possible, Ab Tech obtains directly from the person concerned their consent for us to collect, use, and communicate their Personal Information. However, if you provide us with Personal Information about other people, you must ensure that you have duly notified them that you are providing us with their information in addition to having obtained their consent for such communication. We will seek your explicit consent before using or communicating your Personal Information for purposes other than those set out herein. Have your explicit consent to do so, as required by Law.

Your Rights As the data subject, you may exercise the rights outlined below by completing the form available here and sending it by email or mail to the attention of our Privacy Officer at the contact details provided in section 1.2 of the Policy: You have the right to be informed about the Personal Information we hold about you and to request a paper copy of the documents containing your Personal Information, subject to exceptions provided by applicable law; You have the right to have the Personal Information we hold about you corrected, amended, and updated if they are incomplete, ambiguous, outdated, or inaccurate; You have the right to withdraw or amend your consent for Ab Tech to collect, use, communicate, or retain your Personal Information at any time, subject to legal and contractual restrictions applicable. You have the right to ask us to stop disseminating your Personal Information and to de-index any link associated with your name that gives access to this information if such dissemination violates the law or a judicial order; You have the right to file a complaint with the Commission d’accès à l’information, subject to conditions provided by applicable law;
To follow up on your request, you may be asked to provide appropriate identification or otherwise identify yourself.
We encourage all our clients to keep their personal information with us up to date. Decisions related to the various services we may offer to our clientele can vary according to the accuracy of this data. It is thus essential to ensure that we have an accurate picture of your situation.

Cookies and Other Tracking Technologies
We use cookies and other similar technologies (collectively, “Cookies”) to help us operate, protect, and optimize the Website and the services we offer. Cookies are small text files that are stored on your device or in your browser. They allow us to collect certain information during your visit to the Website, including your preferred language, the type and version of your browser, the type of device you are using, and your device’s unique identifier. While some of the Cookies we use are deleted after your browser session ends, other Cookies are retained on your device or in your browser to allow us to recognize your browser on your next visit to the Website. The data collected through these Cookies are not intended to identify you. They notably ensure the operation of the Website, improve users’ browsing experience, and provide certain data that allows us to better understand the traffic and interactions that occur on our Website as well as to detect certain types of frauds. Cookies do not cause any damage to your device and cannot be used to extract your personal information.

You can configure your browser to be informed about the setting of Cookies during your visit to the Website, so you can decide in each case whether to accept or refuse the use of certain or all Cookies. Please note that disabling Cookies on your browser could impair your browsing experience on the Website and prevent you from using some of its features.
Security Measures AbTech has implemented physical, technological, and organizational security measures aimed at adequately protecting the confidentiality and security of your personal information against loss, theft, or any unauthorized access, disclosure, reproduction, communication, use, modification. These measures include encryption, access control, segregation of duties, internal audit, etc.

Among the various measures implemented: Our Website is equipped with a Secure Sockets Layer (SSL) protocol that ensures a secure connection between your device and our server; Ab Tech employees have been made aware of this Policy and have committed to comply with it and respect the confidentiality of Personal Information regarding our potential and existing clients. Moreover, each employee commits to follow and respect a data governance policy applicable to all Ab Tech staff; As mentioned in section 3.3, we have implemented access measures to Personal Information that limit access only to people who have a valid reason to consult, process, communicate, or otherwise use your information; As mentioned in section 3.3, subcontractors and third parties who do business with Ab Tech and with whom we must sometimes communicate your Personal Information have previously committed to protect the confidentiality and privacy of this information; When the purpose for which your Personal Information was collected is fulfilled and we no longer need to retain it, Ab Tech proceeds with the destruction or anonymization of these data, subject to applicable laws. Despite the measures described above, we cannot guarantee the absolute security of your Personal Information. If you have reasons to believe that your Personal Information is no longer protected, please contact our Privacy Officer immediately using the contact details provided in sections above.

Modification of this Privacy Policy
We reserve the right to modify this Policy at any time in accordance with applicable legislation. In the event of a modification, we will post the revised version of the Privacy Policy and update the update date shown in the footer of it. If you do not approve the new conditions of the Privacy Policy, we invite you not to use our Website and Services anymore. If you choose to continue using our Website or Services after the new version of our Policy comes into effect, your use of our Website and Services will then be governed by this new version of the Policy.

Links to Third-Party Websites Occasionally, we may include references or links to websites, products, or services provided by third parties (the “Third-Party Services”) on our Website. These Third-Party Services, which are not operated or controlled by Ab Tech, are governed by privacy policies entirely separate and independent of ours. We therefore assume no responsibility for the content and activities of these sites. This Policy applies only to the Website and the services we offer. This Policy does not extend to Third-Party Services.

Limitation of Liability AbTech commits to taking all reasonable means to ensure a level of confidentiality and security of Personal Information that is adequate to the technological standards considering its sector of activity. Notwithstanding the foregoing, you declare to understand and acknowledge that no computer system offers absolute security and that a risk is always present when transmitting Personal Information over the public network that is the internet. You thus accept that AbTech cannot be held responsible for any breach of confidentiality, hacking, virus, loss, theft, misuse, or alteration of Personal Information transmitted or hosted on its systems or those of a third party. You also waive any claim in this regard, except in case of gross negligence or intentional fault on the part of AbTech. Consequently, you agree to release AbTech and its directors, officers, affiliates, and business partners from any liability for any damage of any nature whatsoever, whether direct or indirect, incidental, special, or consequential in connection with the use of your Personal Information.

In the event of a breach of confidentiality or security of your Personal Information that presents a high risk to your rights and freedom, this breach will be notified to you as soon as possible, and AbTech will take the necessary measures to preserve the confidentiality and security of your Personal Information.

Individuals Under the Age of 14
We do not knowingly collect and use Personal Information from individuals under the age of 14. If you are under the age of 14, you should not provide us with your Personal Information without the consent of your parents or guardian. If you are a parent or guardian and learn that your child has provided us with Personal Information without consent, please contact us using the contact details provided in section 1.2 above to request that we delete this child’s personal information from our systems.
Contact Us Any question, comment, request, or concern regarding this privacy protection policy should be addressed to our RPRP at the contact details indicated in section aboveof this policy.

Maintenance and Repair

You can count on ABTECH to work quickly and efficiently.

As an authorized distributor for Leica Geosystems, you can be confident that ABTECH has the expertise and equipment needed to conduct warranty repairs on Leica Geosystems equipment. When you’re under pressure to repair equipment, you can count on ABTECH to work quickly and efficiently.

Technical Support

When you are on the jobsite and experience an issue ABTECH understands how important it is to get up and running.
We’re on call 24/7 to help.

The Leica ConX system enables us to log in to machines remotely and walk customers through many issues quickly. Field service personnel are at the ready when the need arises.


To reach a technical support technician:
1 877-215-7177